Overview (REFUND & RETURN POLICY)

By using PorwalCart.com, you agree to the following policies and terms of service:

1. Shipping & Delivery

• All products are shipped directly from India.

• Delivery time: 8–10 business days to most international destinations.

• Tracking information will be provided once the order ships.

2. Product Authenticity

We source products directly from trusted Indian vendors and brands to ensure authenticity, especially for categories like Ayurveda, Homeopathy, and Medicines.

3. Payment & Security

• All transactions are secured using encrypted payment gateways.

• We accept major international cards and digital wallets.

4. Customs & Duties

• Depending on your country, customs fees may apply. These are the responsibility of the buyer.

• We provide all required documentation to facilitate smooth customs clearance.

5. Customer Support

Our support team is here to help you:

• Email: support@porwalcart.com

• Response time: Within 24 hours on business days